Citadel Corporate Headquarters in 520 Eagleview Boulevard

Customer Reviews about Citadel Corporate Headquarters:

• ★ ☆ ☆ ☆ ☆
  Do not bank here ! No customer service what so ever, they do not care about you . If I could give zero stars I would
  By jennybaby9210, June 11, 2017
• ★ ☆ ☆ ☆ ☆
  Customer service is non-existent at this place. They won't reimburse you for their errors and expect you to remain calm after saying they can't help you. I've had better customer service at McDonald's than this place! I will terminate my credit card account and my car loan through them as soon as possible! I'm so disgusted with them!
  By J schlear, March 17, 2017
• ★ ☆ ☆ ☆ ☆
  Before today I would have been very happy to write a good review. Recently Citadel updated their online banking. Since this update I cannot check my online statements. I have called and spent over an hour with their technical support with no luck. I was told it was a problem on my end which is interesting since I did not change anything it was them that did an update not me. I have gone into my branch twice with no resolution as well. I was told I could get paper statements but would be charged $2 each time. So I am the one penalized for their upgrades. I was told they were having issues with Mac computers, so obviously the problem is on their end and not mine, but it is I who am penalized. I will be shopping around for other credit unions at this point.
  By Vanessa Petropoulos, October 19, 2016

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